Delivery Options – Lily and Roux

Delivery Options

Dispatch:

We aim to dispatch all item within the next working day. With the exception of busy season. Where there maybe a slight delay in processing your order. The value of your order will decide what delivery options are available. 

Delivery service:

Order vale £0-£30 - Royal Mail Tracked 48 hour - £3.99 per order

Order value £0-£100 - DHL Express next day delivery - £4.99 per order 

Orders over £100 get FREE DHL Express next day delivery (UK orders only)

Special next day delivery guaranteed (Monday to Friday) - £15 - same day dispatch of order before 3pm.

All our order are sent Tracked and signed for Delivery, keeping you up to date on when your item(s) have been collected and will be delivered. You will receive email or text message with updates, depending on what information is given at checkout.

International Service:

Parcels are sent via DHL Express. Service will depend on what's available within your country. 

Shipping cost varies in price and is calculated at checkout. Transit times at checkout are exact and once dispatch you will receive your parcel within this time. All parcels are dispatched next working day  

All parcel going aboard that are liable for input tax are payable by the buyer. We hold no responsibility for customs and input tax.

  

All parcels are sent with a delivery confirmation.  If your parcel does not arrive within 10 working days of dispatch within the UK and 25 working days aboard.  Please contact us at lilyandroux@yahoo.co.uk. 

 

Some items are fulfilled by Amazon fulfilment and will be sent to you by Amazon themselves, there maybe an extra day or two delay in your items arriving. An email will be sent to you once item has been dispatched, this will include information of any tracking details. 

  

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